Helping to connect your customers to your products is key in boosting conversion rates and your overall revenues. Locayta believe many online retailers are limited and restricted by their internal search functionality, and aim to help retailers combat this with their innovative technology. Currently working with a host of household name retailers including Tesco, Boohoo and Superdry, Locayta enhance their internal on site search functionality resulting in an estimated rise in sales by up to 30%. Enhancing the ability to connect customers to products quickly guarantees increased customer satisfaction and site click- through rates.
Search that learns:
Locayta eCommerce search is so advanced it is able to consistently learn from what users enter into the search box. In this way by monitoring user interaction on site, the Locayta Search constantly improves and develops search results in line with what works well resulting in converted sales.
With Locayta Search, customers are provided with an instinctive, easy to use and helpful selection of options to narrow down their product selections. Using a “Guided Navigation” framework, products and search results are presented instinctive and highly shop-able format. This significantly increases the usability of site search resulting in an increase in conversion rates and average order values.
Based on the collective intelligence of your site users and your product catalogue, Loayta’s Auto complete functionality intelligently suggests products and alternative search terms, in turn optimizing your available product data. This increases your conversion rates as well as optimiseing new audiences and guides customers into their search.
Up to 50% of search queries are commonly missspelled when it comes to on-site search, and further more, a significant amount are mistyped. With the ability to understand even the most vague search terms, Spell Correction by Locayta catches the many errors typed into your on-site search engine and never fails to deliver results.
Get involved here…
Amongst the many services available from Locayta, Locayta Search comes fully integrated into the Locayta Freestyle Merchandising® platform. To see it in action and find out more on Locayta Freestyle Merchandising® services as a whole, visit www.locayta.com today.
The ability to connect your customer to your product as quickly and effectively as possible is key to improving conversion rates. Functionalities such as navigation & refinement options put control back in the hands of the consumer and Locayta Search offers just this with a fully featured, intelligent search that learns from customer behaviour.
About Locayta Search
Locayta Search intelligently learns from customer behaviour. Monitoring user interactions on site, Locayta’s search functionality learns from previous success and this in turn influences the product display. Locayta’s specialist search also provides add on features including intelligent navigation; predictive type-ahead and the unique Locayta Balance Factor® technology; which allows retailers to adjust search results based on metrics such as margin, popularity, newness to site and stock availability.
Some client experiences
Locayta client, Catherine Turner, eCommerce Manager at Boohoo.com, says, “For us the ability to opt in manually where we need to is the key win. Locayta has many automated response functions that can update search results, categories and recommendations – and that’s incredibly useful. But when a new buzz hits the catwalk it’s vital for us to be able to adapt our visual displays and search criteria at a moment’s notice. We can tie our categories and sequencing into a wide variety of trends, colour stories, collections, and special promotions in line with the latest media coverage. For Boohoo it’s all about delivering fast, relevant product placement as well as detailed category and search functionality”.
Head of eCommerce at Superdry.com, Chris Griffin said, “We undertook extensive research to find a system that could improve our search and merchandising performance. Locayta offered the perfect combination of tools for the job. It’s essential that our international sites compete effectively with localised providers. Locayta delivers the same high-grade performance regardless of which country the site is operating in. The ability to maintain superior search and category performance on a totally multilingual basis has generated phenomenal, if not unprecedented success for us. Our international eCommerce strategy has experienced four figure growth”.
Find out more
If you’re looking to improve your on-site search and increase your conversion rates like Boohoo.com and Superdry.com, contact Locayta Freestyle Merchandising® for more information here.
Research indicates that at least 43% of initial site visitors will use your website’s main search functionality when landing on your platform. With this statistic in mind, there’s no doubt getting your search right and ensuring a functional and exceptional user experience within this interface of your retail operation is key. But how? May online retailers experience difficulties getting their search functionality right; this spans everything from irrelevant search results, a poor navigation set up and multiple failed search results. Keep reading to find out how Locayta Freestyle Merchandising are helping retailers including Tesco.com, Boohoo.com and Superdry.com enhance their on-site search each and every day to drive sales by up to 30% and increase revenues.
Locayta Search – how does it work?
Locayta are specialists when it comes to optimising online retail search and believe that many online retailers are poorly served by their internal functionalities. Locayta offer a unique and well researched and practised approach providing a service where the search is able to learn from user behaviour documenting and reacting to customer interactions through the use of behavioural algorithms to consistently produce fruitful search results. Cleverly, the technology also provides the ability for retailers’ own strategic objectives to be thrown into the mix affecting search results to ensure business objectives are always being met.
In addition, Locayta’s technology also includes, Intelligent Navigation, which presents results in a “Guided Navigation” framework on the web-page, displaying the relevant refinement options available to the user and allowing users to drill-down using them. Auto-Complete means that as soon as your customers start typing in the search box of your website, Locayta will recommend likely product and search terms and, Spell Correction which guarantees to catch any misspelling, mistyping or misunderstanding including the most vague search impulse.
How to get involved…
Alongside many other services available from Locayta, Intelligent Site Search and Guided Navigation are fully integrated into the Locayta Freestyle Merchandising® platform. To see Intelligent Site Search and Guided Navigation in action and find out more on Locayta Freestyle Merchandising® services as a whole, visit www.locayta.com for a quick, FREE and easy demo.